WASHINGTON, D.C. – November 30, 2023 – (Motor Sports NewsWire) –
Polaris Recall Summary
Name of Product: Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles
Hazard: The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
Recall Date: November 30, 2023
Units: About 2,200 (In addition, about 1,000 were sold in Canada)
Consumer Contact: Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Recalls” at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can also contact Polaris’ owner connections team at Owner. Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Polaris Recall Details
In Conjunction With: CANADA
Description: This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. “POLARIS” is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle’s frame.
Remedy: Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner’s manual addendum. Polaris is notifying all dealers and registered owners directly.
Incidents/Injuries: The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported.
Sold At: Authorized Polaris dealers nationwide from January 2022 through April 2023 for between $18,500 and $19,900.
Manufacturer(s): Polaris Industries Inc., of Medina, Minnesota
Manufactured In: United States
Recall number: 24-720
About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
Source: U.S. Consumer Product Safety Commission