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MONTEREY, CA – October 28, 2024 – (Motor Sports NewsWire) – BRP Inc’s Sea-Doo dealerships were ranked highest according to the 2024 Pied Piper PSI® Telephone Lead Effectiveness™ (TLE™) Study, which measured responsiveness to sales […]
Industrywide 1 in 7 Powersports Customers Failed in their Attempt to Schedule Service MONTEREY, CA – June 3, 2024 – (Motor Sports NewsWire) – Triumph was ranked first of 27 powersports brands in Pied Piper’s […]
Industry’s average performance declined: Increased use of texting was offset by lower speed and quality of email and phone responses MONTEREY, CA – April 9, 2024 – (Motor Sports NewsWire) – Polaris Inc’s Indian motorcycle […]
MONTEREY, CA – July 10, 2023 – (Motor Sports NewsWire) – Harley-Davidson was ranked first of 26 powersports brands by Pied Piper’s 2023 PSI® Service Telephone Effectiveness™ (STE™) Study, which measured the efficiency and quality […]
Despite inventory shortages and COVID-19, dealers who responded quickly by email, phone, and text showed markedly stronger sales to web customers MONTEREY, CA – April 18, 2022 – (Motor Sports NewsWire) – Harley-Davidson dealerships ranked […]
2021 Omnichannel PSI® for UTVs Industry Study measured sales effectiveness throughout each brand’s customer shopping path, from brand website, to dealer website, to dealership in-person MONTEREY, CA – September 20, 2021 – (Motor Sports NewsWire) […]
Industrywide, more digital retail tools appear; “click to buy” now offered by one in four websites MONTEREY, CA – March 8, 2021 – (Motor Sports NewsWire) – Infiniti dealerships ranked highest in the 2021 Pied […]
Study measured in-dealership treatment of U.S. UTV shoppers Shows impact of COVID-19 on dealership sales behaviors MONTEREY, CA – September 28, 2020 – (Motor Sports NewsWire) – COVID-19 drove industrywide changes in dealership sales behaviors, […]
Aftermath of coronavirus pandemic expected to reward those who cater to online customers MONTEREY, CA – May 4, 2020 – (Motor Sports NewsWire) – Harley-Davidson dealerships ranked highest in the 2020 Pied Piper PSI® Internet […]
Industry benchmarking study measured in-dealership treatment of U.S. UTV/Side-by-Side shoppers MONTEREY, CA – September 9, 2019 – (Motor Sports NewsWire) – For the second year in a row, BRP’s Can-Am dealerships were the top ranked […]
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