ProTaper Improves The Customer Experience

10 11 2016

Dedicated CSR Pros & Digital Applications Guide Added

IRVINE, CA – November 10, 2016 – (Motor Sports Newswire) –  Since 1991 when ProTaper revolutionized the moto market with the introduction of the 1-1/8” Taperwall handlebar, the brand has been focused on enhancing the riders’ experience. Coinciding with the just released 2017 digital catalog is ProTaper’s new customer service hotline and an expanded tech support program.

161110-protaper-fuzion

“ProTaper prides itself on our race proven and champion-approved technological advantages on the track,” says Brand Manager Paul Perebijnos. “So it was time to up our game on the customer support side so that we can provide the best possible customer service experience.” This is not some off-shore call center, but a dedicated team of U.S.-based CSR professionals.

“We had some issues with incoming calls and emails disappearing into cyberspace in the past, however we now have a dedicated CSR team answering the phone and a tech team an e-mail away,” he adds. Call 951-736-5369 to speak to a live person during business hours or e-mail info@protaper.com.

Further enhancing the ProTaper experience, the digital catalog can be readily browsed online or downloaded with nearly 100 pages packed with everything from grips, levers/perches, throttle tubes, foot pegs, sprockets, chains and more. “The index of product applications in the catalog enables you to dial in your bike like the pros, from Max Nagl to Colton Haaker. When it’s time to upgrade your riding experience, turn to innovations from ProTaper,” says Perebijnos.

See the entire collection of ProTaper’s race-proven products in the 2017 catalog:
http://online.fliphtml5.com/lxnd/gxac/#p=1

ABOUT PROTAPER

Founded in 1991, ProTaper revolutionized the motorcycle industry with the introduction of the 1-1/8″ taper wall handlebar and is constantly evolving and pushing the innovation to the next level. Now offering a full line of quality product that includes everything from handlebars, grips, chains and sprockets to brake pads, clutch perches and footpegs. Year after year, ProTaper continues to dominate the off-road motorcycle industry. The confidence instilled by factory race teams, including Geico Honda, Rockstar Energy Husqvarna, RPM KTM, and Rockstar Energy Husqvarna Factory Racing Off-Road Team, extends all the way down to weekend warriors looking for the highest performing and longest lasting products on the market. ProTaper stands for unsurpassed quality and a perpetual commitment to excellence. For more information about ProTaper, visit www.protaper.com.

Source: Tucker Rocky Distributing

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